1. Introduction
Welcome to ApplianceCare ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at support@appliancecare.in.
When you visit our website https://appliancecare.app (the "Website"), and more generally, use any of our services (the "Services", which include the Website), we appreciate that you are trusting us with your personal information. We take your privacy very seriously.
2. Information We Collect
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Website or otherwise when you contact us.
- Personal Data: Name, phone number, email address, and physical address for service delivery.
- Vehicle/Appliance Data: Information about the appliances you need serviced (Brand, Model, Type).
- Payment Data: We do NOT store credit card details. All payments are processed via secure third-party payment gateways or cash/UPI upon service delivery.
3. How We Use Your Data
We use personal information collected via our Website for a variety of business purposes described below:
- To provide and deliver the services you request (e.g., sending a technician to your home).
- To communicate with you regarding your booking status, appointment confirmations, and invoices.
- To send you administrative information, such as changes to our terms, conditions, and policies.
- To protect our Services (e.g., fraud monitoring and prevention).
4. Data Protection
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
6. Third-Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
7. Contact Us
If you have questions or comments about this policy, you may email us at diamond.enterprises.6226@gmail.com or by post to:
ApplianceCare HQ House No. 184 Chak Goraya Harabanshpur PS Sidhari, Tahsil - SadarAzamgarh Uttar Pradesh - 276001
India